An unexpected error has occurred

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Oops! An unexpected error has occurred during the operation of the Temprecord program.

 

This not your fault!  You can help us to improve Temprecord by sending us a diagnostics report which will tell us more about how the error occurred.

 

Click on the Show Report button and the contents of the error report that will be sent will be displayed using Windows Notepad.

Click on the Save Report button to save the error report to a text file.

Click on the Send Report button to allow us to email the error report to Temprecord.

Click on the Continue button to exit this error reporting window and return to the Temprecord program.

Click on the Exit Program button to exit this error reporting window and close the Temprecord program.  You will lose any unsaved settings if you choose this option.

It may not be possible for Temprecord to send the error report directly by email.  The computer may not have access to the Internet, or the nature of the error may be such that Temprecord cannot send emails.  If you receive an error message when Temprecord tries to send the error report, Temprecord asks that you save the report to a file instead and email the file to diagnostics@temprecord.com.

 

Temprecord will try to continue running after you have sent the error report to Temprecord, or clicked on the Continue button.  If the error keeps reoccurring, try exiting and restarting Temprecord.  If a serious error has occurred you might not be able to exit Temprecord at all.  In this case you will need to start Windows Task Manager and use it to close the Temprecord program.

 

To force the closing of the Temprecord program with Windows Task Manager:

 

start Windows Task Manager (hold the Ctrl and Shift keys down, and press the Esc key)

click on the Processes tab

find the process called trw.exe (you may need to scroll down to find it)

right-click the trw.exe process and select End Process from the pop-up menu.

Answer Yes to the warning message that displays.

 


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14/11/2017 5:46:42 PM
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