Temprecord won't recognize my logger

Common Problems > Temprecord won't recognize my logger

The most common reason for this is confusion over COM Ports.  If you receive the error message Unable to open COMx. the port selected is either in use by another device or program, or the port doesn’t exist.

If you receive the message Unable to Access Temprecord Logger it means that Temprecord has found the COM Port but was unable to communicate with the logger.