Common Problems

Listed here are some of the more common problems users of Temprecord experience.  To see an explanation of the problem and its remedy, click on one of the topics below.

•Temprecord will not start

•Temprecord won't recognize my logger

•The arrow keys don't move the cursor on the graph

•The trace isn't visible on the graph

•I can't alter some of the parameters

•I get an error when I try to update the parameters

•I can’t print anything with Temprecord

•I can’t print my data as a list of values

•I get a 'SPOOL32 Error' when I print

•I can't view a PDF report with Adobe Reader.

•When I open a menu, some of the items are grayed

•When I click on a button, nothing happens apart from a beep

•My logger says it exceeded the limits, but I can't see where

•I have set different colors for display of values above the upper limit and below the lower limit but my values still display and print in one color only.

•The statistics report shows a section "Statistics from Logger" - What are these and how are they different?

•The start time displayed changes every time I insert a marker.

•Why don't the logger statistics agree with the statistics in the report?

•I can't get the TTV statistics to display or print, or export them to a file.

•I can't get the PHI (growth) statistics to display or print, or export them to a file.

•I can’t select the Humidity options when I program the logger parameters

•The temperature exceeded the limits but the summary does not show this

•My filenames are all garbled

•Why doesn't my printed graph look the same as the one I see on screen?

•The format of the displayed date format doesn't match my Control Panel regional settings

•My Main Menu toolbar has disappeared

•Common questions about file digests

•Temprecord reports that my logger is "locked" and I can't save the parameters.