Diagnostics Reports

Options Menu > Diagnostics Reports

You can request that a diagnostics report be generated and sent to Temprecord.  To do this, open the Options dialog and select the System page.  Click on the button labeled Send.

The diagnostics report contains information about your computer system and can help Temprecord when diagnosing problems you may be having.

The report contains information including:

•The current settings of Temprecord, which are saved in a file called TRW.INI

•A log of the events occurring as Temprecord was started up.

•A log of previous Temprecord software installations on the PC.

•An image of the screen contents when the report was requested.

•Information about the computer system running the Temprecord program

No Temprecord data files, PDF report files, or personal information is sent.

Advanced Options

At the bottom of the Diagnostics tab of the options dialog there is a button marked "Advanced".  Clicking this will display options which are not normally needed for Temprecord operation

Delay After Opening

Temprecord Reader Interfaces derive their operating power from the control signals present on the RS232 serial port.  For this reason the reader interface may not be ready for communication with the logger until a short time has elapsed after opening the port.  These options allow you to specify a delay after opening the port before any communication is attempted with the logger.

The installation defaults should be suitable for most reader interfaces, but if you experience problems you might try increasing this parameter (specified in milliseconds).   Bear in mind that this delay will increase the time taken to perform logger operations.

Bluetooth Compatibility

It is possible to access Temprecord loggers over a Bluetooth interface.  If your computer is fitted with a Bluetooth-to-serial adapter, and you select this COM port with Temprecord, you will be able to access a logger connected to another Bluetooth-to-serial adapter.  Because of the timing uncertainties of a Bluetooth connection, Temprecord needs to make changes to the way it communicates with the logger.  Setting this option will ensure that the communication is reliable.

Consult the documentation for the Bluetooth-to-serial adapter for details on configuration.

See also

Unexpected errors