System Options

This options page displays useful system information that may be of use the administrators who are trying to diagnose problems with Temprecord software installation or operation.

The System tab shows the actual pathname to the folders used by Temprecord. It is possible to open an explorer window in any of the folders by right-clicking on the folder name. In addition, if the name shown includes a filename, and the file has an extension of TXT, CHM, or PDF it is possible to open the file from the right-click menu.

The name and path of the Temprecord executable file (Usually TRW.EXE for the "retail" release of Temprecord').

The name and path of Temprecord Help file. For the English-language version of help this will be <path>\TRW_EN.CHM. Note that there are issues with CHM help files accessed over network connections. See Modifying the Registry to Enable CHM Help across Network Drives for more details.

The name and path of TRW.INI, the INI file for Temprecord. The INI file contains the program settings. The location of the INI file depends on the installation option chosen.

The default folder for TRX files. Note that this is not necessarily the current folder for TRX files. Temprecord remembers the current folder last used for a load TRX file operation and will always position itself in that folder when the Load TRX file function is used. The default folder is the folder used as the base folder (the "starting point") when any automated file TRX saving operations are used, such as Auto Mode.

The default folder for PDF report files. Note that this is not necessarily the current folder for PDF report files. Temprecord remembers the current folder last used for a Save PDF Report operation and will always position itself in that folder when the Save PDF Report function is used. The default folder is the folder used as the base folder (the "starting point") when any automated report file saving operations are used, such as Auto Mode.

You can quickly open any of these folders by right-clicking on the folder name.

When Temprecord sends emails, temporary copies of any attached TRX and PDF files are created in this folder. The folder is cleaned up when the emails have been successfully sent.

Don't modify or delete any files in this folder. Doing so will result in erroneous operation of the email system. Temprecord takes care of the maintenance of the files in this folder.

When Temprecord saves files to the web, temporary copies of the files to be saved are created in this folder. The folder is cleaned up when the files have been successfully saved to the web.

Don't modify or delete any files in this folder. Doing so will result in erroneous operation of the Save to Web function. Temprecord takes care of the maintenance of the files in this folder.

The event log files are kept in this folder. Don't modify or delete any files in this folder. Doing so will result in erroneous operation of Temprecord's event logging. Temprecord takes care of the maintenance of the files in this folder.

Every time you install (or re-install) TRW installation log files for the application and the reader USB drivers are written to this folder. Only the most recent 20 of each file are kept. When a diagnostics report is sent to Temprecord, these files are attached to the report.

Every time Temprecord starts up, a log of the key events is created and written to this folder. Only the most recent 20 start-ups are recorded. When a diagnostics report is sent to Temprecord, these files are attached to the report.

If an internal program error should occur during Temprecord operation, the details of the error are written to a file in this folder. Only the most recent 20 program errors are recorded. When a diagnostics report is sent to Temprecord, these files are attached to the report.

Whenever the Preview PDF Report function is used, Temprecord creates a PDF file in this folder for display with Adobe Acrobat Reader. Temprecord cleans the contents of this folder on startup. The user need not be concerned with the files in this folder.

Whenever the Load File from Web function is used, Temprecord creates a temporary copy of the file for display in this folder. The user need not be concerned with the files in this folder.

Click this button to send a diagnostics report to Temprecord. You may be asked to do this by Temprecord personnel if you are experiencing difficulties with Temprecord software. See diagnostics reports for more information.