Installing Temprecord Reader USB Drivers

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Installation of Temprecord > Installing Temprecord Reader USB Drivers

Normally installation of the USB drivers required for the Temprecord Reader Interface will happen automatically as part of the software installation. If you experience difficulty with the automatic installation of the USB drivers required for the reader interface, follow the instructions given here.

Important! Don't plug in your reader interface before installing the Temprecord software.

If the instructions given below do not work for you, you can always install the USB drivers manually

Important! If you are running Windows 2000 or Windows XP prior to Service pack 2 ("XP SP2"), you must ensure that your computer is not connected to the Internet when you install the USB drivers. Otherwise Windows will load an incorrect driver file from the Internet. If you are running Windows XP SP2 or above the installer will ask if it can check the Internet for the driver. You must answer No to this question.

If the installation of the drivers is incomplete, you may see this dialog when you plug in the reader for the first time:

Select Install from a specific location (Advanced), and click Next.

Make sure Search for the best driver in these locations is selected, Search removable media is not checked, and Include this location in the search is checked. Then click the Browse button. Navigate to the folder C:\Program Files\Temprecord\TRW\Drivers (If you installed to a folder other than TRW\, select that folder instead). When you have selected the folder, close the Browse dialog and click Next.

After some time (up to a minute) you may see a warning that the drivers are not Microsoft-certified and asking you to confirm that you wish to install them anyway:

Click on the Continue Anyway button. After a short time you should receive a dialog announcing the successful completion of the installation.

At this point, the whole process will repeat for the driver named "USB Serial Port". After this has completed (make the same selections as detailed above for installation of the Temprecord USB Reader) your reader should be ready for use. If you encounter difficulties, you can try to install the USB drivers manually